Automated Tracking System
  Steps after Ordering
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Once your order form has been completed and mailed to CSTS, the following should occur:
◊ CSTS will send a confirmation E-mail within 24 hours of receiving your order.
◊ CSTS and customer will discuss by phone and/or E-mail a delivery schedule.
◊ Customer will deliver to CSTS: computer and scanner; assignment table if labeling and/or database initialization services requested; precinct and codes list if database initialization service requested; and PEBs and compact flash cards if labeling service is requested with CSTS applying the labels.
◊ CSTS will schedule the on-site visit to occur between 30 and 60 days following receipt of the above items from the customer. During this interval the software will be installed (More…) and tested
◊ The on-site visit will occur. This will be a two-day or longer visit if the labeling service with labels applied by CSTS was requested; most other visits will be for one-day.
◊ CSTS will provide an invoice for all services during the on-site visit.
◊ Customer will make payment of the invoice no later than 30 days following the on-site visit.
 
The annual agreement renewal invoice will be mailed to the customer about 1 to 2 months prior to expiration of the current agreement. CSTS will schedule the annual on-site visit following receipt of payment of the annual agreement. 
 
The above just gets the software in your hands and you trained to use it. The training will go into all the detail needed, however, for a quick view into the process, click here.
 
Please contact CSTS with any questions.
 
 
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