Automated Tracking System
 
Annual Agreement

 
The Annual Agreement fee provides the customer the continuing rights to use the ATS in the customer's county on an annual basis. This agreement includes the following services:
An annual on-site visit to:
• backup database
• provide software upgrades
• provide refresher training as needed
• address questions or issues
Provide the customer uniquely identified seals for up to three elections during the agreement year, including seals needed for training.
Provide remote support by E-mail and phone to address questions and resolve user problems.
 
The customer agrees to:
Make payment for the first annual agreement with payment of the license agreement fee.
Make each subsequent annual agreement payment within 30 days prior to the expiration of the previous annual agreement.
 
Please contact CSTS with any questions or should you need special provisions or features.
 
The customer may request additional work be done during the annual on-site visit. Details…